Testimonials

This apartment was the first house we lived in when we moved to Australia 2 years back and our stay here has been absolutely amazing. Kimberley’s service and support were stellar. She was flexible, supportive and prompt with every help requested.

Craig is really helpful and gave replies quickly

Craig is very responsive and helpful. He’s by far the best real estate agent I’ve known! Thanks Craig for never failing to attend to us at all times.

Mario is very client focused and pro-active in assisting with management of units/sourcing of appropriate renters/ fast and efficient resolution of issues.

Craig is very kind and dedicated to his clients.

Patrick was always professional and responsive to any communications.

As renters, they have taken excellent care of us!

Kimberly was an attentive and competent agent, who responded to all of our tenant queries promptly. Highly recommended.

We’ve rented 3 apartments through Charles + Stuart and found Kimberley to be fantastic to deal with every time. Very professional service.

I have had a long and successful relationship with Charles & Stuart from the time that I purchased my investment property. Craig McGuire manages it for me and has been for over 9 years.

I have been extremely happy in my dealings with Craig. He is the utmost professional in all matters and he is a pleasure to deal with. Craig promptly returns any calls/emails from me and has always been available to discuss any issues or offer advice. As a previous tenant, I know that this very rare in this industry and I want to applaud Craig for being a cut above all of the property managers that I have come across in Sydney.

Craig offers top notch customer service and it’s just wonderful not having to worry about my investment property. I can also see that he treats my tenants in the same caring manner.

I would not hesitate to recommend Craig to someone who is looking for the best property manager.

Dear Andrew & Luke,

I wish to thank your team for their amazing contribution to our sales and marketing campaign. The strength of your pre-sale marketing strategy set the project up on an extremely secure base and the superior branding of the development meant that the profile and positioning of the building enabled us to achieve the prices we were asking without hesitation. Your team’s professionalism is unsurpassed and the execution of this campaign was flawless.

When we set out to sell our apartments, we knew the choice of agent would be critical to our success. An associate referred us to Charles & Stuart. Their reputation for results in good markets as well as bad markets combined with their impressive knowledge of and commitment to the property market sealed our decision to select this agency. Andrew Veron, the Principal, was active from day one in assisting with renovation recommendations, pricing, planning, marketing and sales campaigns. The entire team from specialist project sales people, to marketing and project management, was enthusiastic and professional. Their diligence, dedication and commitment of time and resources ensured our project went smoothly from start to finish. Our venture was an unqualified success.

We have thoroughly enjoyed our time here and will be sad to leave. You have been, by far, the best property manager either of us has ever dealt with, so thank you!

Judy, thank you for your time and meeting us at such notice. Your professionalism, optimism and honesty were greatly appreciated!

Your eye and experience noticing all that the apartment had to offer, location, character charm etc toward  achieving an appraisal was far beyond our expectation. We cannot thank you enough.

Your response time was not only impressive in our meeting but the follow up in which you had hard copied and delivered to us within 24 hours, once again, impressive!

Thank you so much Judy

Patrick, you have been an absolute pleasure to deal with and Charles & Stuart have been the most organised real estate agent that we have dealt with. Not only do you respond immediately to our requests, but you find solutions to our problems.

It has been an absolute pleasure to deal with you for the five years that you managed our rental property. You were always proactive in suggesting ways to realise and capitalise on the ever changing rental marked. Your regular property inspections and reports make us confident that our property was cared for. Thank you for your professionalism.

Thank you so much for all your help and kind assistance. I am leaving the unit now, keys on the bench are for laundry, letter box and balcony door bolts. Please let me know if you have any dramas with inspection and inventory. Floor will be repaired on the 21st. I expect they may return to repair boards in kitchen which seem to be lifting. Thanks so much again, I think you’re great!!

I have bought and sold a property with Reno as the agent. During the process for both, Reno displayed great professionalism, provided sound advice and produced great results. I would engage his services again.